Help

Der Alltag mit einem kleinen Kind ist sehr anstrengend. Er kann dich an deine Grenzen bringen. Gut, dass du dir Hilfe holst, bevor dein Akku leer ist.

Counsellors are here for you – 24 hours a day and free of charge.  

They’re available by phone in German, French, Italian and English or by email in all other languages.

The Elternnotruf offers chat counselling on the following days:

Monday, 17:00 - 23:00
Wednesday 17:00 - 23:00
Friday 12:30 - 17:00

Simply click on the speech bubble at the bottom right during opening hours. We look forward to hearing from you!

Please note: As the chat counselling service is a pilot project, we can only offer advice in German for the time being.